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084f2db8c6 Sorry! We could not find what you were looking for Don't worry, we will help you get to the right place. Glossary of AcronymsD. Quality's Impact on Society and the National CultureAbout This ChapterHigh Points of This ChapterLife Behind the Quality DikesThe Growth of ConsumerismQuality and the National CultureQuality in Global EconomiesCultural DifferencesGovernment Regulation of QualityProduct Safety and Product LiabilityEnvironmental ProtectionMultinational CollaborationReferences3. Continuous Innovation Using Design for Six SigmaAbout This ChapterHigh Points of This ChapterContinuous Innovation and the Juran TrilogyEvolution of Design and Innovation MethodsDesign for Six SigmaDMADV StepsExamples of Continuous Innovation Process Using Design for Six SigmaLessons LearnedReferences15. Business Process Management: Creating an Adaptable OrganizationAbout This ChapterHigh Points of This ChapterWhy Business Process Management?The Origins of BPMBPM DefinedThe BPM MethodologyDeploying BPMThe Planning Phase: Planning the New ProcessThe Transfer Phase: Transferring the New Process Plan to OperationsCreating Readiness for ChangeThe Future of BPM Combined with TechnologyReferences9.
Protg is available at . Supply Chain: Better, Faster, Friendlier SuppliersAbout This ChapterHigh Points of This ChapterIntroductionThe Triple RoleFriendlier PartnersTraditional Role of PurchasingMoving from Adversary to PartnerQuality Incorporated into Traditional PurchasingSupply Chain OptimizationFasterCheaperPlanning for Supplier RelationsControl for Supplier RelationsImprovement for Supplier RelationsImplementing and Using Supplier ScorecardsAuditing Suppliers to Support the ScorecardReferences31. Self-Service Based Organizations: Assuring Quality in a NanosecondAbout This ChapterHigh Points of This ChapterIntroductionSelf-Service Industry ClassificationIdiosyncrasy of Self-ServicesSelf-Service Managerial ConsiderationsEvolution of the Self-Service IndustryDimensions of Quality in Self-Service Based OrganizationsSelf-Service Quality Life CycleSelf-Service PrognosisReferences23. Accurate and Reliable Measurement Systems and Advanced Tools20. Attaining Superior Results through Quality2. Six Sigma: Improving Process Effectiveness13. Technical Information (for support personnel). Quality's Impact on Society and the National Culture3. Defense-Based Organizations: Assuring No Doubt About Performance26.